Privacy Policy | Megaperya Official Casino Platform

Welcome to megaperya. We are committed to protecting the privacy and security of our players in the Philippines. This Privacy Policy explains how we handle your personal information when you use our website and services.

This policy applies exclusively to the services provided by megaperya. It does not apply to third-party websites, external payment gateways, or other platforms you may visit after leaving our site. We encourage you to review the privacy policies of any third-party services you interact with.

To provide a secure and compliant gaming experience, we collect the following categories of data:

We collect information through three primary methods:

• Directly from You: Information you provide during registration, KYC verification, and when contacting support.
• Automatically: Technical data collected via cookies and server logs when you access our platform.
• Partner Providers: Data received from our partner payment processors and identity verification services to confirm the legitimacy of transactions and accounts.

Your data is processed for the following legitimate purposes:

• Account Management: Creating and maintaining your user profile and managing your balance.
• Financial Transactions: Processing deposits and withdrawals securely.
• Compliance & Security: Verifying age and identity to prevent underage gambling, fraud, and multi-accounting.
• Optimization: Personalizing your experience and improving platform performance based on usage patterns.
• Legal Obligations: Fulfilling requirements set by applicable gambling and financial laws in the Philippines.
• Marketing: Sending promotional offers only if you have provided explicit consent to receive them.

We do not sell your personal data to third parties. We only share information when necessary:

• Service Providers: With partner payment processors, verification agencies, and technical infrastructure providers who keep our site running.
• Legal Requirements: When required by law to share information with relevant authorities to prevent crime or comply with regulatory requests.

We implement robust security measures to safeguard your information:

• Encryption: Using industry-standard encryption for data in transit.
• Access Control: Restricting internal access to personal data to authorized personnel only.
• Payment Isolation: Ensuring sensitive payment details are handled by specialized secure providers.
• Monitoring: Continuous system monitoring to detect and prevent unauthorized access or security breaches.

We use cookies to enhance your user experience and maintain session security. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.

Depending on your residency, you have certain rights regarding your personal data:

• Access & Portability: Request a copy of the personal data we hold about you.
• Correction: Request updates to inaccurate or incomplete information.
• Deletion & Objection: Request the erasure of your data or object to certain processing activities.
• Consent Withdrawal: Withdraw your consent for marketing communications at any time.

To exercise these rights, please contact our support team via the channels available on our Support page.

Note: Even after an account is closed, we are legally required to retain certain data for a specific duration to comply with gambling regulations and anti-money laundering (AML) laws in the Philippines.

We retain your personal data for as long as your account is active. Once an account is closed, we will maintain the necessary information for the period required by applicable law in the Philippines to satisfy audit, legal, and regulatory obligations.

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to close the account and remove the associated data.

Parents or guardians who become aware of a minor using our platform are encouraged to report this immediately via our Support channels.

Some of our technical and payment providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data and that the transfer complies with applicable privacy standards.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this page. We recommend checking the "Last Updated" date at the top of this page regularly to stay informed.

If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to us through the official communication channels provided on our Support page.